Customer Ratings & Reviews

Love geek squad. Never had a problem with anthing ive bought from best buy other than a 65" tv and they refunded me my complete purchase price including geek squad.

I for one love the geek squad. I call them a few times a week just to chat about the latest news in computer stuff. One time a geek came over and we played diablo 2 for like 2 seconds. it was radical.

Best protection for all your elctronics, replacement or your money back.

Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

This coverage is a must! Simply knowing that I have product replacement coverage through this Geek Squad offer is a very helpful service. I know, and am aware, that at any time I can contact Geek Squad and I will be able to replace all applicable product problems.

The agents are considerate enough of my needs in mounting the tv

I purchased warranties for all products, save me money, and provide me with Technical assistance

The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

length was well worth the little amount I paid to cover the printer for an extended period of time. I dont usually get extended warr's, but I will for printers from on, cuz they seem to break a lot more often than other applince type products. A great buy at Best Buy for this one.

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

Very good machine and saves you a lot of money, the only thing I don't like is it does't print exactly the colors you see in your screen. I've changed the shades within a single color and the printed result is the same.

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

Dont know how to review a service plan, but I am sure it will be great to have if I should need it!

I always add insurance for added piece of mind when it comes to big item purchases

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.

The 2 year product replacement was a great value. I felt like the price was very in line with product cost and it proved to be very useful. Very glad I purchased. New product is working perfectly but feel confident that if something went wrong it would be taken care of.

i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

Bestbuy has the best product warranty no other company can compare always purchase my electronics from bestbuy A1

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.