Customer Ratings & Reviews

The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

BEST BUY IS THE ONLY PLACE WHERE I BUY THE EXTRA PROTECTION PLANS BECAUSE I DON'T HAVE TO DEAL WITH THIRD PARTIES. IF SOMETHING GOES WRONG I GO BACK TO THE STORE AND GET A GFT CERTIFICATE ISSUED RIGHT AWAY AND I CAN SWAP IT FOR THE SAME OR SOMETHING BETTER FOR EXTRA MONEY OR SOMETIMES LESS.

Geek squad is always available to help with knowledge and advise.

This is worth the price all day long these machines never last. If I didnt have it I would have to deal with manufacturers warranty. But because I took it out I was able to get an exchange right at the store. No hassle in and out I will always buy the protection plan.

This is great. I had a question about the laptop setup. They were able to answer question and sign on over internet and correct and download something . Didn't have to leave home and return to store. Very helpful!

I had a printer completely stop working a few months before the coverage was over. The checked out the printer, saw that it didn’t work, issued me a gift card for the original purchase price. Well worth the price

Just great and its something we all need. Don't change anything

Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

The geek squad is like having your personal team for all your computer related issues

Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Grateful for this service. Everyone is so helpful. Easy to use.

Well worth the cost. I highly recommend the product replacement for high dollar items.

the Geek Squad protection plan is great they deliver i have donated 2 broken copiers to be refurbished and donated to a school or a business i consider their program for all service to be by far superior over the people at Square trade !!!!! YES I HIGHLY RECOMMEND THE GEEK SQUAD PLANS!!!

Amazing product and amazing team. My visit took about 8 minutes and they helped me find the item right away!

Let's face it, anything can go wrong at any time. The question becomes do you buy warranty? Well, if that item is more than what you want to pay if your current item brakes, then yes a warranty should be considered. I have not ever had any problems with Best Buy's geek squad warranty.

Always nice to have for anything bought just in case in the future

I like the warrant. It makes me sure that my product can be fixed if it breaks.

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!