Customer Ratings & Reviews

Great product. Would buy again. Help was great too.

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

Never had an issue, love this and i would recommend to a friend.

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

Totally worth it for heavy daily use items which tend to die right around the end of the warranty. Best Buy let's you walk in and pick a replacement, easy peasy.

I highly recommend purchasing the extended warranty through Best Buy. Especially on a printer! I’ve only had to use their warranty a couple of times in life, and both instances worked out quite well!

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

Great way to protect your investment. Something goes wrong and BestBuy will replace it no questions asked.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

Although I have not had the need to use the Geek Squad services yet fir this product, I have utilized this option in the past which has saved me quite a bit of money instead of fully replacing an item.

Have not needed it yet but nice knowing we have it if needed in case there are issues with the keyboard all we need to do is call and our questions would be answered or we can always bring it in for service if needed.

Replacement printer was effected almost immediately by a very customer-friendly agent.

bought a new printer and got the two year replacement based on the sale price. It was no-brainer to spend the extra money. I usually don't bother to get the replacement product replacement since the price seems a bit high

My printer wasn't working and went in and they gave me a new one. So fast and easy!!

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

Geek Squad protection is always a must for me. Unfortunately some products don't seem to last these days and I feel a sense of security with this protection just in case. Good value with good terms for qualification.

Great for everything to shop for smart TV and Bluetooth

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.