Customer Ratings & Reviews

We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

Purchased the 2-year Geek Squad product replacement for my printer. Printer stopped working and was replaced with another printer (HP) hassle-free. Fast and convenient! Not expensive and highly recommend!

This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.

Like this machine very muchans it work very good for me

Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.

I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.

Grateful for this service. Everyone is so helpful. Easy to use.

I returned my item for some issues with the printer and they accepted and i got a replacement. Smooth process

Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

All I know is that "if it can break, my house can break it!" Always have a Geek Squad Warranty with all my products from Best Buy, I have to use only once and they couldn't have been more helpful. My advise is to get it when you buy a product there.

Happy I've HD ad extended warranty on hp all in one printers. This is my 4th replacement with the warranty. Paper jams alot.uses slot of ink for cleaning and maintenance.loses wifi signals lo s alot also

I always get protection plan like this when I buy any device at Bestbuy. I feel relaxed using my devices without any worry. It is worth investing money on protection plan because you never know what's gonna happen. It's a good insurance.

Whenever I have had an issue with an item covered under the protection plan it is always repaired or replaced. I have never had any problem with Best Buy honoring the Geek Squad Protection Plan. The only downside is sometimes having to wait in line to be helped

Replacement printer was effected almost immediately by a very customer-friendly agent.

This takes care of service and installation and if anything unforeseen happens to your new product or appliance!

Anything that you can purchase protection for, you should. This product costs 100$, and if something goes wrong, cannot easily be fixed. So spend 20$ now, and be able to replace it for free, for at least two years, which is more than its warranty can say.

Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.