Customer Ratings & Reviews

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.

Very professional and knowledgeable able to handle all types of electronics issues

Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.

geek squad is superr necessery. it is suoer necessery. i love it. geek sqad is essential. i love it. they are super useful and helpful .i love this geeksquad superr helpful and it is super necessery.

Geek Squad is good to have if you have a lot of electronics and appliances too.

I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.

I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

Highly knowledgeable staff that listened to my needs and found the perfect item.

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

Was told wrong information when purchasing phone screen protector and phone protector

I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear

Purchased the 2-year Geek Squad product replacement for my printer. Printer stopped working and was replaced with another printer (HP) hassle-free. Fast and convenient! Not expensive and highly recommend!

it is always a great idea to add the product replacement. in essence the subscription pays for itself I highly recommend

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.