Customer Ratings & Reviews

Definitely worth the money. No problems when exchanging.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I love the Geek squad warranty because it is so easy. If you have a problem with your item simily give them your phone number and they will track your purchase and take care of you very quickly!

Best buys geeks are very useful fast and professional, something I don't always find in Europe! Michael

I love Bestbuy's 2yr GS protection for controller. I play fifa a lot. My left joystick becomes wobbly/unresponsive within a year. With this replacement placement I can get it replaced in store.

I have only used this for my Dell Computer and they don't know how to install memory on a laptop that I bought from Best Buy less than a year and they told me it was too old. I am speaking of the Geek Squad in Washington, DC, Columbia Heights.

Never had an issue, love this and i would recommend to a friend.

I purchased this protection plan for my Xbox Elite Series 2 controller. Should anything happen to it, I'll receive a new controller under this protection plan. Definitely worth the price of the plan.

Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

Geek squad always take care of the customer problems and they are very helpful and professional

I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

At this time I've never had to use the at all so I can't give anything but an excellent review..I'm hoping that throughout the four years of protection I won't have a.need for them.

The peace of mind you get when buying this with an item is undeniable. I bought this for a printer that decided to stop working so I came in and they changed it out for a new one within 5 minutes.

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

Highly recommend GSP! It’s always worth it. I get it for all my electronics

I have used this service before for tablets that my kids kept breaking.

This service gives you a sense of comfort knowing that if the product you purchase fails will be repaired or replace without you having to worry about spending money to replace the failed product.

The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.

These guys are good they warranted my defective computer and got me an equivalent for the value difference.

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)