Customer Ratings & Reviews

Basically if you buy a high ticket item from Best Buy and you need the additional coverages to keep the machine or appliance or computer running this is the best thing that you can do

Well worth gettint extra protection. Never given a hassle when it comes to fix or replace an item. Love this protection plan, love the staff, they always take care of us.

Extremely easy and quick service and returns if accidental damage happens

I've used there warranty before on a printer, and I can say it was worth it. Know that it isn't a scam. You want to ask yourself if you would rather pay 14 dollars , to cover something worth 100+. If you use it frequently, think about protecting yourself!

Excellent coverage and price point! Printers tend to be tricky with maintenance!

A good buy for peace of mind. You never know when you will need help. The Geek Squad is there.

There is nothing convenient and practical to have more protection for your devices by and I used it once and the entire process went smoothly. This is incredible warranty and service.

Great service, always available for help on setting up anything.

When my last printer went bad I had bought the geek squad 2 year free fix or replacement and they checked out my faulty printer and gave me a new replacement. I also bought the 2 year protection with this new printer and would not do without their protection!

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

I haven't needed to use this product replacement warranty. It gives me piece of mind knowing I have it if I need it.

Good help for everything, very useful. You should get it.

Im so glad to have purchased this protection services

Amazing, I enjoyed lot I would buy it again. Thanks

Works great and easy to operate. The eco tanks are amazing and so easy to fill and watch your ink.

This is absolutely great coverage for the purchased products

I bought this service plan for a new HP Printer. Best Buy stands by its service plan if it's necessary to use.

Raquel-service representative was very supportive and professional

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!