Customer Ratings & Reviews

Geek Squad is very helpful when needed. Highly recommend them

This all-in-printer is compact. I must admit that it is heavier than I thought it would be. Will use for light print jobs. Have not used yet.

It is a reallya good investment I have used it twice and got only good results

I purchased this plan and very useful as my printer stopped working after 2 years of purchase and I took it to Best Buy store and they gave me refund for the purchase, this is awesome

Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

It works as it should. I have no complaints. Thanks

My second HP ENVY printer. I use an HP ENVY PC. I Recommend HP products

Very knowledgable did not take them very long to remove old TV and replace it with the new one. Did all the setup connecting to satalite, antenna, internet and showed all features of new tv.

Not yet used, but purchase experience was efficient

I purchased my printer from Best Buy because they had the longest warranty/replacement option of any retailer for this printer. In my experience, printers last around 2-3 years, so I am hoping to ensure a replacement if this trend continues.

I haven't had to use the service, and hope I do not. I'm not crazy about the quality of the printer I purchased the service for so I'm glad to have the Geek Squad on my side should I need them.

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

Love it. Small enough for my counter. Just gets dirty in the blender blade

Excellent and honest people, I had a computer that stopped working and the lady behind the counter at the geek squad took her time and really listened to my problem. I wanted to have it repaired but she said that it was so old it was beyond repair.

I am not very computer savvy..... I am able to ask questions and get help any time and am confident in their service if I need anything having to do with my computer's. The Geek Squad Service was perfect when I purchased my new iMac last year. A Rep. Came to my home and "HOOKED ME UP" with no problem. I will always keep the service. It gives me confidence to purchase future electronic's. Am 78 years old and NEED this service. Thank you, so much!

This was worth it while I had it. I do not think the yearly charge was worth it. If you do not renew you lose your warranty

Haven’t had to use it yet, but I’ve heard many great things

I always make sure I get the extended warranty with all my electronics and appliances… there have been times when they come in handy and Geek Squad/Best Buy makes it easy!

Bought this coverage for a Monochrome Laser printer I purchased from Best Buy. Most electronics warranties are 90 days to a year but now I feel a little more assured that if anything happens to my Canon Printer, it will be handled!

For the cost of the Geek Squad service I thought it would be worth it in case the printer I bought stops working.