Customer Ratings & Reviews

I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil

Vacuum DYSON has good maneuverability, It is light when you hold it in your hand, but it has a really good design and smoothly rotating floorhead which make it easy to pivot around .

The best store ever, they are fun to walk around, see new items and also get Hands on, Best Buy always amazes me, with the updated technology !

Previous Home Depot repair services was not good. They expected us to remove the built in microwave and take it to a repair shop. Geek squad service said they would send a technician to us and that is way more reasonable.

I Bought this laptop in 2018 and still using it running some "aggressive" games such as Modern Warfare, Destiny 2, Last of Us, and Overwatch, and I will say that they run just fine. However, since games have become more demanding over the past 2 years, laptops are trying so hard to keep up with them. I drop frames repeatedly, especially in Modern Warfare. But I will say this is a great laptop and would have given it 5 stars, but I did the math a while back ago adding all the parts up together, and I was surprised to see the price. Let's just say that it's not worth $2,000, but other than that, it's a solid laptop.

Great plan. Affordable and easy to use. They offer a great coverage very convenient if u make a expensive purchase

Excellent product we love it and customer service is very awesome and helpful

If you hesitate to purchase, I would recommend to get it. Having the help of the geek squad is something that I am so happy to have this service. All you do is pay for that yearly service fee and it's well worth it..

I haven't had to use this yet, but I have heard great things and that is why I bought it. I bought it in case I have any problems with the scanner as one person said their scanner left a line down the middle of the photos.

I have purchased warranties before but other products don't have the 4 years!!

With this plan it takes the headache out of all my tech issues. When I make my appointment and bring my computer in or set up an appointment for my larger items the Geek Squad always comes through and resolves the issues. The Geek Squad has come along way since the start of the Geek Squad as well as their customer service which is why I renew my service with them!

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

They’re the best and what they do they’re highly professional they know what they’re doing. I highly recommend them use them when you have this feature. It saves you a lot of money when you buy stuff from

Works great and love the warranty they offer. No questions asked.

Never a problem on returning the products used, if there is anything wrong after months or years,best by doesn’t ask questions when return is made

Loveeeeee These Nice Quality Battery Last Longer than usual, Effectively Communicates how much Battery Power Definitely didn’t Disappoint

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

I have not had to use the Geek Squad for this purchase. I am glad to have it in the event I should ever need it.

The agents installed it quick, and connectec all my devices very professional

The 4-yr Geek Squad Product Replacement was well worth the extra expense. The printer had to be replaced and it was done in a very fast and efficient manner. Complete new replacement.