Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11152 reviews
(11,152 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased the warranty on everything I buy. For the cost of protection, it can’t be beat.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the insurance yet but i know Best Buy will stand by it if i ever have to.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection plan has been pretty good but just recently the four-year-old grandson hit the TV with a stuffed animal messing up the screen and take classes nothing we can do about it you got to buy new TV I was like wow that's the first
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Geek Squad insurance bc it's a great value and truly protects my products.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great everything was amazing and works good. Great
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad onsite service was impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who assisted me with my printer issues was outstanding, and patient and worked hard to solve my network connection issues. He also consulted with Google Fiber tech support to ensure the settings were correct.
I would recommend this to a friendRated 3 out of 5 stars
Can't comment on the Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the price was right. But I am not able, at this time, to review the protection since I haven't had to use it.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope for the best, Prepare for the worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't always choose to add the extended service plan through Geek Squad. Feels like gambling with my money on every purchase that I do not insure in case of the unforeseen. The products I purchased was a 1 terabytes scan disk brand external hard drive. I'm glad that I picked up the Geek Squad protection plan in case of the unforeseen it's much better to pay to have it in case something was to happen because it's the only chance of recovering those 's priceless files and information if the hard drive was to Phil
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend that you get Geek squad it is so worth it
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get a warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
My tech fallback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad for years and love it! I am tech savvy (30 years) but constant changes in technology means I am not always aware of newest issues and solutions. We have multiple laptops, printers at home and sometimes I need extra help! It pays for itself multiple times throughout the year!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty is a value at Twice the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the extended warranty whenever I can. It is my experience that what can go wrong WILL. I find the value of this insurance brings me peace of mind to know I will get my dollar's worth! \ The professionalism of the Geek Squad staff, makes me rest assured that our electronics have a long life ahead of them to do all of our technology work.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Squad installed my printer really fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was excellent. Done in appropriate time. And set it up to my computer.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great blender. I love the bullets for mixing shakes daily.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best. Mouse. Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A necessity for ALL products!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything "tech" is hit or miss nowadays. Our present situation does not appear to be resolving anytime soon. We will ALWAYS purchase the "4-year Geek Squad Product Replacement" service. So important today, especially for those on a fixed income.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased Bestbuy warranty plans with any and everything I purchase whether for my self or as a gift with no issues. Bestbuy really stands behind the products they sell when their warranty is purchased.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not easy to work figuring some features out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best feature of printer are the ink cartridges last for a longer period and printing is very clear.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad product replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a long time Best buy customer and I have been with their geek Squad program for a long time. It gives you peace of mind knowing your product would be replaced by geek Squad within a four year period.
I would recommend this to a friendRated 5 out of 5 stars
Always Helpful, Respectful and Fun to Talk With
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
