Customer Ratings & Reviews

The associate at the store recommended it’s a four-year protection plan no matter what happens to the printer. They will replace it with a new one definitely worth it.!

I’ve had good experience with geek squad before. Hopefully I won’t need to use it, but glad it’s there just in case

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

Have not had to use but I am confident that Best Buy will take care of me if I have any issues with the printer

This geek squad warranty has saved my butt many many times. I always purchase this with items that I will not be able to do without. If you buy something that you cannot do without or need on a daily basis, remember to buy this replacement warranty.

This geek squad warranty has saved my butt many many times. I always purchase this with items that I will not be able to do without. If you buy something that you cannot do without or need on a daily basis, remember to buy this replacement warranty.

The 4-year protection was worth purchasing after I had issues with a printer I bought after one year. It was a smooth transition to return my printer and receive a refund from Best Buy.

This is really cool. Must buy protection plan. No questions asked and got immediate replacement for my product bought 2 yrs back

Best Buy took care of me when my printer stopped working and they replaced it with a newer model and I just paid the difference in the price. Bed buy ever!!!

My printer was shipped to the house. I needed to bring it in to Best Buy to get it queued up to my computer. They commented that I made a good choice. I lifted the lid to show them that I even decided to pay the 10-$20 more for the scanning part of it… The glass was shattered!! Thank goodness for the product replacement warranty! They disposed of that one and ordered me a new one!

No matter the product we always purchase GEEK Squad protection because when something happens, the protection covers the repair or replacement of the product. We have used this on several occasions and it always been worth it, because the repairs alone would have cost more than the cost of the protection plan.

I purchased the Geek Squad support this time with my printer purchase as I faced a lot of issues with my previous printer that I purchased from Best Buy where I didn't purchase the Geek squad purchase earlier. I hope this will help me address any issues that may arise with my new printer. So far, I have not faced any issues with my new printer so can't really comment on feedback on Geek Squad support service at this point.

I have learned to always purchase the geek squad extended warranty. I recently returned my wireless printer which was nearly 4-years old. It would no longer work wirelessly. Because of this warranty I was given a comparable model which works much better. Also, luckily, it was on sale; therefore, I was given a giftcard for the difference of my original and the "on-sale" printer! I have also used this warranty on a phone set for our home and a few other items over the last 10-12 years.

I purchased the product replacement for this product as I had issues with the one for the original mini. I had to replace that one 3 times, and each time I went to the store they were a pleasure to deal with. No questions asked, was just told to go get a new one. And the first time I had to replace it, the price on the plan had decreased and they gave me a Best Buy credit for the difference! Also, each time you replace, it starts over again. This is the best product replacement plan around.

I have purchased 10+ items from Best Buy over the years and I always purchase the Replacement warranty. I have never had an issue with getting a replacement. The process is painless and smooth. even more fortunate is that I have rarely needed the warranty, however the few times I have used it was a simple exchange. No-fuss, no debate, no hassle at all. I will always recommend this purchase.

I bought a headset and purchased the protection plan with geek squad when best buy associate told me about the benefits. After a year and so my son start having the trouble with voice quality then I called geek squad replacement, they give me an appointment to replace it .it was simple and easy transactions, would recommend to anyone to purchase replacement plant to protect your purchase!

I would recommend the 4-year Geek Squad product replacement. It gives us all peace of mind. I am happy with my 4-year Geek Squad product replacement

I’m good for now for the geek squad protection thank you

This was an extended warranty but I've forgotten on what! Maybe it was a printer. Depending how heavily you use a piece of equipment and how fragile they might be, I think the extended warranties Best Buy offers can definitely be a good insurance. I've had to make use of them a couple of times in the past 10 years and the staff have always made the process very easy; minimal hassle.

With the cost of repair/replacement services today, it provides peace of mind to have a contract with the Geek Squad; you can also ask them questions about your purchase if you beed help setting it up; COVID-19 quarantine has somewhat limited access to their service, since they stopped doing home visits when coronavirus restrictions started. You can still phone them for assistance.