Customer Ratings & Reviews

Good services and products recommend and good all personal good service

Right now, I can only give one star. I just bought the printer 11 days ago. It was delivered Wednesday and I was setting it up Thursday evening. It's defective! Had to take it back and order another one! So hopefully it will get a better rating. I've always used canon and they've always been good. But i am disappointed this printer was defective.

Never had an issue, love this and i would recommend to a friend.

service okay. I had to make an appointment which I guess allowed me to jump to the front of the line once they found out I was waiting for my appoint time which had passed already since the line was long. might be a better idea to have someone or a sign in sheet to allow them to look at so they know if someone with an appointment is waiting for them already instead of waiting in line behind people and missing the appointment time because they are waiting in line to get helped. other then that once you get someone they are pretty helpful. of course some techs are more helpful and knowledgeable then others so it's kind of the luck of the draw. I also don't like the fact that they want to keep your item for 6 days and expect you to live without it. they don't offer loners and not sure if they understand but if the item is used for your business that becomes a problem. over all I don't think I'll be buying this service anymore and if my product breaks I'll have to hope it's within the time frame I can return it so I can just get a new one or return it all together.

This is so cheap for a 4 year warranty. My printer isnt the best of quality. Infact my old model of tge same printer died after 2 years so this is great for me.

I bought this warranty along with my Epson printer. After about a year and half the printer started having issues and I took it into Bestbuy and the process couldn't have been easier.

The best technology insurance you will buy in any store...simply the best... just go to the store and they will replace the item or give you credit for another item..s

There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

I purchase protection for almost every purchase at Best Buy. I have always been pleased with the great customer service and support. A definite must have add on for teens! Has saved me way more money than I have paid over the years!

I purchased this replacement warranty package with the printer I bought. I have Total Tech with Best Buy but it doesn’t cover printers. Well worth it for the price

Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

Brought for the air fryer alway purchase a queen squad warranty for everything I purchase

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

I recommend the Geek Squad protection for anything over $100 at Best Buy -- Best Buy is really good about taking the product back if there is a problem, and giving you the full amount of the original purchase price, in store credit

I recommend the Geek Squad protection for anything over $100 at Best Buy -- Best Buy is really good about taking the product back if there is a problem, and giving you the full amount of the original purchase price, in store credit

Haven’t had to replace my products yet but definitely recommend this plan in case

Definitely worth the money. No problems when exchanging.

I always purchase the Geek Squad protection. It provides worry-free protection. Never experience buyer’s remorse with this hassle-free protection. Well-worth the peace of mind and protection against accidents and mishaps.