Customer Ratings & Reviews

This set replaced our standard keyboard/mouse that came with our desktop....We have a huge desk set that requires us to run the wires thru the back of the desk and that limited us in how far we could move the keyboard. Not a problem anymore.

Great service. Geek squad offers a good service. Definitely like Geek Squad

I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

I usually never purchase extra warranty coverage, but I do with all my big electronics. Let's face it, things go wrong with electronics, but Bestbuy has ALWAYS stood by its guarantee. I can't speak highly enough about this company.

The Bestbuy Geek Squad 2yr Product Replacement Plan is exactly why I buy at Bestbuy. Bestbuy is the best when it comes to product warranty and replacement. No hassels!

Love geek squad protection. They definitely save money in the long run

I highly recommend a Product Replacement Plan on high end Electronic Products. It's very easy to replace your product when something goes wrong.

When my old printer died after less than 2 years, my BestBuy rep suggested I purchase the Geek Squad product replacement policy. For only a few dollars, I don't need to worry about the same thing happening to me again. Money well spent!

We purchased this coverage for our new HP printer. For basically twenty dollars I do not see how you can go wrong. If we do not need it fine our printer is good, If we do need it it will be like getting a new printer free (well almost)!!!

I have been using Geek Squad since they first came to Best Buy. They have fixed all my electronics at different times. I can explain to them the problem in lay terms and they get it.

This is a great machine I got a Lexmark and it broke down on me after a year I have had not a problem with the Brother at all and its been a year.

I was able to use this purchase to a great extent. Great buy.

I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

good product, easy to use, cost is good, durable and worked fine.

You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

I did not use the Geek squad for home install. Just asked questions mostly. Always able to resolve my problems. If I ever need their help again, I feel very confident of their expertise.

service okay. I had to make an appointment which I guess allowed me to jump to the front of the line once they found out I was waiting for my appoint time which had passed already since the line was long. might be a better idea to have someone or a sign in sheet to allow them to look at so they know if someone with an appointment is waiting for them already instead of waiting in line behind people and missing the appointment time because they are waiting in line to get helped. other then that once you get someone they are pretty helpful. of course some techs are more helpful and knowledgeable then others so it's kind of the luck of the draw. I also don't like the fact that they want to keep your item for 6 days and expect you to live without it. they don't offer loners and not sure if they understand but if the item is used for your business that becomes a problem. over all I don't think I'll be buying this service anymore and if my product breaks I'll have to hope it's within the time frame I can return it so I can just get a new one or return it all together.

I purchase protection for almost every purchase at Best Buy. I have always been pleased with the great customer service and support. A definite must have add on for teens! Has saved me way more money than I have paid over the years!

First of all, it’s always a good ideas to purchase an extended warranty for new tech products. Second of all, geek squad has always been great in my experience, and should therefore be purchased; at least in my opinion.