Customer Ratings & Reviews

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

We like the replacement policies. We are not techies and this is inexpensive insurance against our own foibles - of which we create for ourselves.

nothing to report everything working Great everything in Great working condition except out Microwave need to check and see it its still under Factory warranty Can you check to see if my Microwave warranty is still an force. I think it needs repair or replace

Peace of mind makes everything so much easier. If you don’t have it and need it you’ll end up with a lot more hassle and pay a lot more.

I’ve had this printer for 2 years now and it still works the same. I’m a college student so this printer was well needed, BUY ITTTTTT…..

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

Agent set up my television with no problem connected the dvd player on the same remote.

This purchase gives me peace of mind knowing that my purchase is protected in the event of problems in the future

I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.

24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

I always use geek squad and obtain their services with my products they are very helpful and able to fix any problems. Helpful if need replacements.

Fasy reliable services, always up to date with how to assist me with my protected product

Very useful additional service, worth getting depending on your needs.

I called the Geek Squad and they were very helpful.

I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

Something you buy but hope you never have to use. Might update this if something goes wrong, (or right) when actually using it.

Had to use the Squad on my computer. They found the problem. It's been working great since. Greek Squad Rules