Customer Ratings & Reviews

On any product over say $25+ that you get that figure will need to last you a year or longer don't think twice about it pay the price for it & get worth every penny even if you never use it the peace of mind is. Have never had a single problem with the multiple various products I've had issues with over the years through Best Buy with returning that this covered. Always treated well & helped out great from gaming headsets, gaming mouse to my PC's if needed to be replaced or fixed. Have read plenty of bad reviews all over the place but often those ppl seemed to be rude & demanding. Just simply be patient explain the problem & treat who ever helps you nicely, have done this in the handful of times I had to compared to the many products I got that I never had to. Everytime I the issue was took care of & or fixed with little to no problem at all & may have just took a bit of time on my end. Not a single complaint yet & worth it.

I have not needed to use this but so glad I got in times of need. The assurance I have due to this service puts my husband and I at ease.

This is at least my 4th K-cup machine in 10 years or so. By far my favorite. Has all the options I like with simple intuitive buttons. I can make a pot just as easily as I can make a cup. I wouldn't bother with this review except that I actually shopped all Keurig options at every store that carries them for well over a year because my now deceased machine started having the LCD screen bug out with increasing frequency. Since you could still operate the machine by touching the right parts of the screen (because we had it memorized), this indicates that the microcontroler uses GPIOs for the display that still work which indicates that the memory in the microcontroller itself is failing. Sure enough, about 2 months ago, it finally started mixing up motor controls and making a mess. This model was one of only two available at my local Best Buy the next day (after previously selling out over Christmas) and I couldn't be happier, though it makes all my previous shopping and research seem pointless. This was the obvious choice but I didn't know it until I used it. Highly recommend.

Best customer service ever!! They were very informative, clear and concise instructions. They help me choose the right laptop and printer that fit my needs with one phone call. They resolved my issues.

I love that when i went to pickup my printer they answered all my questions and informed me of any and all services available to me with my product.

I appreciate having this service having the peace of mind of knowing things will be taken care of for four years. I had an issue with a printer I bought and beat buy was so helpful in resolving a technical issue I had. I was able to switch it to a printer that worked just great. I was very grateful I did not have to stress to solve issue

Geek squad has always been a good deal. Anytime I have any problems they always take care of me.

HP printer that I purchased in 03-2015 just stopped working one day 10-2016. I took it to Geek Squad HP & explained what the problem was. They took it in back, looked at it & told me it wasn't repairable. Luckily I had the 2-year replacement! No questions asked ~ right away refunded the full cost of the printer (less sales tax). Used that for a new printer & got the 2-year replacement again. It took less than a half hour ~ how's that for great service?

i always get protection plans to cover my products. It makes me feel at ease to know I have the back up. Geek Squad always comes through

This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

Although lot of magazines say extended warranties are a waste of money, the one I bought last year for my HP printer just saved me $100. The sale price on the printer was $99.99, so a two year warranty was only $10. Last week, it decided not to print black .I checked the cartridge and printer head and both were fine - so I called my Best Buy in Littleton and explained the problem. After I gave the serviceman my phone number and date of purchase, he brought it up on his computer and told me to bring in the bad one and they would replace it with a brand new one, still in the box. This is the easiest exchange I have ever made! They also gave me a refund on the unused part of the original warranty, which I applied to a new two year plan. I am extremely pleased with the warranty and the service from the Littleton Best Buy on South Wadsworth Blvd.

I have had 2 products either replaced or repaired by Geek Squad. The service is excellent. They listen carefully to your issue and find a suitable solution. I will never go anywhere else.

My second HP ENVY printer. I use an HP ENVY PC. I Recommend HP products

I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

I’ve never had a toner printer so I don’t know all that could go wrong. I got this warranty just in case. I’ve asked for help in the past and they were very helpful and I didn’t have warranty or anything.

every thing the printer/copy said on the box that it would do, did. No problem setting it up. Just right for our household

Geek Squad is great for assistance & very convenient when you have questions about your products.

Got this as a peace of mind. Haven't used them yet because there hasn't been any problems with the product I bought, but I know I'm in good hands.

Love it. Small enough for my counter. Just gets dirty in the blender blade

normally I dont purchase the 2yr replacement, but for the headsets I wear out, I always purchase this replacement cost. I wear my headset up to 10 hrs a day...but the real danger to my headsets are my cats. I had to replace my last headset at 15months of heavy usage due to the cat knocking the headset off and then knocking over the back up powersupply box, which landed on the headset and broke the headphone on the right side from the arch. Best money I have ever spent on a replacement cost. 5 bucks for two yrs vs 68 for a new headset. the last headset they didnt have anymore for the lower valued one, but best buy upgraded me to next higher version for free.