Customer Ratings & Reviews

Had to return the keyboard because one of the keys was defective and kept sticking. Only had it a couple of months and thought the product warrantee covered a full exchange. Geek Squad prorated the coverage so there was a charge. However the service at the store was excellent and getting a replacement was easy :)

It's a great thing to have Evan if you don't use it. Most of what I have bought has been great and lasted longer then expected. But the couple times I needed it,it was there for me and no hassels

These folks really know their job and i usually don't even need to take my computer to the store. And they can even solve an issue when I'm not even sitting by my computer!! Well worth the price!

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

Great peace of mind when buying something expensive

The Geek Squad Product Replacement Plans are the best money You can spend have used it for years and this plan from them would be the only one I would used it is great and the geeks are great

Great people to deal with. A must have to get thoes purchases protected.

I use my tablet daily, it has so many features I am still learning them all, it is great.

Most definitely purchasing a Geek Squad Product Replacement Warranty because, from personal experience, hands down, it is the one of the best no hassle warranty that you can purchase!!!

The 4-Year Geek Squad Product Replacement is a great piece of mind to have. It covers so many things. Totally a must have on expensive items.

Wonderful customer service, helped me fix my phone

When you’re not always like me you need knowledgeable back office support. That’s what’s being offered, I take a vantage of it

Every time when I buy something at bestbuy I always use this warranty, it's cheap and the geek squad always has the best costumer service.

Always add geek squad to my electronics purchases.

Geek squad always makes it right and is very helpful

It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.

Right now I have not used the geek squad for my product. But I purchased it just to have a little more insurance just in case something happens along the way.

Geek Is my squad, I can mess up anything and they straighten out without me feeling like an idiot

We bought the protection for our computers. My wife and I decided that it would be better to have all of our computers under warranty

Geek squad is great at giving support and guiding customers when they need support. They are quick and easy to understand. I always receive great assistance.