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Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 11,152 reviews
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try my best to make sure big ticket items are insured. I did buy this warranty to make sure my printer will be covered incase it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great when you think you'll need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was excellent and the best part of the was the professional service and experience of customer service and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always good absolutely no complaints here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for the family to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the feedback! If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the GS warranty. My modem/router stopped working, took it back; expecting to be grilled and given the run around... not the case here! It was painless! This warranty is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for items inteded for kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I know nothing about this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion in no way, shape, or form, matters. I am clueless. I bought the protection and assume it will protect me when I need protection. But that's just an assumption. Because I am clueless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the peace of mind that I get having my geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sometimes good to get this for certain items for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with my laptop. I believe this is a great product because it keeps my laptop safe. If anything happens to my laptop, they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen a four year plan on a printer. The extra peace of mind is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the heek squad has this option to protect my purchase

    I would recommend this to a friend