Customer Ratings & Reviews

Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

We bought a 2-year Geek Squad Product Replacement for our son's printer. It's just a good feeling that if something would go wrong with this device, our son would get a replacement.

I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

Haven't had to use the Geek Squad service for this product but from past experience the service is good.

Price was right to get the warranty. Hopefully won’t need it

Thought this was a good idea to buy, you never know what’s going to happen.

easfy set up, plug and play. great for small spaces. light and quet enough. great for the blind. you can hear the drive run, but it's not annoying. I got it for my husband who loves it.

When my Logitech mouse decided to stop working I took it to the store and they replaced it on the spot. I was in and out quickly with a brand new mouse which is working perfectly.

Whether its a PC or TV, the Geek Squad know their stuff to fix. I appreciated everyone's time and attention to my problem and them resolvling it.

I had used it before they solve my problem it takes time but it solved

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

I know its a little more to the final price but its well worth it, most of the items are replaced or they give you give card for how you bought it for. So if you got kids this is a MUST lol

The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

it is the only reason I shop at Best Buy, You can't beat it

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

nice to know that if something were to fail there is help available to solve the issue, all products are performing as should so haven't had to use it, but thanks for being there

Never used to buy these. Needed i once and wished I had it it years ago. Started buying them and even got the difference refunded when I had to send the product back. Good deal!