Customer Ratings & Reviews

Printers, just like any electronic equipment, has failures. Pay the extra few dollars and be assured that for 2 years it can be repaired or replaced because without it, you will pay much more!

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !

So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

Haven't used it on the printer yet but I have used the geek squad plans on my tvs and CPU in the past. Best Buy is by far the best with their warranty program and I love their service

Great warranty for my printer! Great service in Best Buy

This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

I bought this two years Geek squad service on my purchase and I am very satisfied from it. They will look at your product and if anything wrong with it, they will happily replaced it for you.

The warrant came in very handy since I’ve been through four returns. The keypad buttons would quite working and I would have to exchange,

We have had geek squad on our laptop, and have had some issue with the laptop. GEEK Squad has help us out with the repairs in a timely manner. Our laptop work very well after the repairs were made.

they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

Much needed. Serves as a warranty. Bought this protection service for my printer.

A great thing to have especially when you buy a printer or computer because somethings just can't be fixed. So glad I invested in this.

Whether its a PC or TV, the Geek Squad know their stuff to fix. I appreciated everyone's time and attention to my problem and them resolvling it.

I don't buy anything without this protection. It is so worth the money to know that if I have something stop working or something to cause my equipment to quit working.

Great service and customer support. Knowledgeable staff.

Best Buy takes the higher road. Any plan they offer is effortless and valuable. I fix electronics professionally, some things just won’t be fixed. Off to the refurbish bin they go!