Customer Ratings & Reviews

It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.

It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.

I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.

It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

Well what can I say about them not really nothing because I haven’t gotten nothing fixed by them but I’ve been wanting to fix some thing but they wanted to charge me so I’d rather not I thought my insurance was there to cover my item not just for show

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

Definitely a lifesaver saves you the hassle of having to pay for a new item or Device I don’t regret purchasing any Warranty from Best Buy.

bought for product replacement . not impressed with our local Geek Squad at all

Great peace of mind when buying something expensive

Always very helpful, they explain what can and cannot be done.

I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!

Very good and easy connection Very good and easy connection

Geek squad always makes it right and is very helpful

Geek squad is always there to help! They make a very frustrating experience a breeze! Far exceeds Apple Care from Apple! Great service!