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Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 11,152 reviews
  • Rated 5 out of 5 stars

    Great option for replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In knowing how electronics don't necessarily last it is good to have an option to replace without the exorbitant cost. The price of the replacement plan was minimal and a value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An offer I couldn’t refuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An offer that is hard to beat. I think I might not ever need this. Epson out did themselves. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! High quality in regular prints, on pictures is not the most recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have extra warranty protection and help from the Geek Squad in case the product you purchased has a problem. This is a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been to Pottstown best buy geek squad numerous times with my daughters computer and they were clueless. Everytime i would take her computer in they would say they had fixed it and soon as my daughter would try to do her assignments her compiter would do the exact same thing that they supposedly fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek Squad is the best! I love knowing my electronics are protected and there is no deductible for replacement or repair if I do have a problem."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient and reliable source for my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the repair and service, enjoy coverage that goes above and beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Best Buy warranty when spending in excess of $250.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup everything and it was super easy nothing to hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for extra protection for your purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have Geek protection to those product which are likely to have an issue with software. You never know when software stop working. I bought it and used it without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer died within the Protection period. They gave me a new one at not cost. Purchased another Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems yet with any of my equipment, so I really cannot post a rating yet, until I really use this service. But for this survey I’ll still give her the five stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say about them not really nothing because I haven’t gotten nothing fixed by them but I’ve been wanting to fix some thing but they wanted to charge me so I’d rather not I thought my insurance was there to cover my item not just for show

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, what a group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only ever had one problem with the geek squad and that was years ago when they were first starting. They have knowledgable people, and they stand behind the protection replacement.

    I would recommend this to a friend