Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 11,152 reviews
  • Rated 5 out of 5 stars

    Love Best Buy Customer Service!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a friendly helpful staff, great sales and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal. I had to use my last one and it saved me..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a lifesaver saves you the hassle of having to pay for a new item or Device I don’t regret purchasing any Warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! They make a very frustrating experience a breeze! Far exceeds Apple Care from Apple! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with the warranty, when having to replace or repair and item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this geek squad warranty with a printer. I hope I will not use it but am glad it is offered to extend the product warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with geek squad. I usually purchase the warranty if what I bought is portable. Don’t want to take any chances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SET UP MY APPLE IMAC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a New APPLE IMac 27.. GEEK SQUAD MEMBERS SET EVERYTHING UP FOR ME... I just took it home and it was completely ready!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. I pruchased a 4 year plan for my new epson printer which is great and has a replacement plan at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty it’s worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must stress please get the warranty for your items don’t risk that it breaks or malfunction and you need to buy a whole new products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Never an issue when the product fails and has to be returned. Gift card always given without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This what a peace of mind looks like the geek squad coverage makes worry less about the product and instead use it to its fullest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 2-year Geek Squad Product Replacement for our son's printer. It's just a good feeling that if something would go wrong with this device, our son would get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good especially on printers not computers. this has saved me from buying a new printer each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe having bought this service of Geek Squad support. They have always been so helpful and polite with my non-technical knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things like this always sound like a scam but its a no brainer, this is definitely worth it especially when you come from a house hold with little ones that take anything that isn't nailed down

    I would recommend this to a friend