Customer Ratings & Reviews

the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty

I am really enjoying my new printer. I love the printing volume it handles.

Great value to get the geek squad protection & replacement packages. Never had a problem with replacing or returning items.

The fact that I can bring another computer for a free check up was reason enough to say yes! I have a couple of laptops because of my work lifestyle so this was a total hook-up for me.

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

If I purchase anything that is a bit expensive, I normally get a 2 year Geek Squad warranty. It has paid for itself over and over again. From 65" TVs to small wearable technology.

As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

They connected all of my devices and placed it where we asked. They were courteous and professional.

I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

I brought a replacement plan in case...it was price ok as

I love Geek Squad and the protection they bring! I can always count on geek squad to protect and or replace items that I have purchased.

Had to use the service for a phone. Great customer service and my problem was taken care of and I haven't had anymore problems