Customer Ratings & Reviews

Fortunately I haven't needed to use this yet. But if I do I like the idea of a replacement instead of being without while someone has me send off and wait for them to try to fix

Having protection for potential problems with electronics is reassuring.

I love that the heek squad has this option to protect my purchase

The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

They'll replace your product with another of the same one in case it breaks, great warranty to have with products that have the possibility to break or get damaged with use

I've used Geek Squad protection twice to replace products. No hassle and no charge! Very pleased with the peace of mind the program brings!

4 year plan is better than having nothing at all. It helps.

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!

Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

I get these replacement plans for just about everything! They are great and so worth the money. If it breaks, best buy will replace the product. I highly recommend.

You guy help me put lot when i break something Love

It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

Unfortunately the way some tech items are being mass produced they just do not last as long. Having the replacement warranty ensure you will get a few years of a working product

Have never had an issue with the warranty, when having to replace or repair and item

If I’m being honest I did not use it but it came in free with my computer and that is good Incase something happened.

I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

No complaints. We have not had to use our Geek Squad benefits yet.

The service is always good absolutely no complaints here