Customer Ratings & Reviews

THE GEEK QUAD HAS ONLY HAD TO USED USED ONE TIME ON ANY PURCHASE THIS HOUSEHOLD HAS BOUGHT FROM BEST BUY. SERVICE WAS EXECELLENT.

Wonderful, I had to return the printer because it wasn't working and had not problem getting another one. People extra nice

The agents where very knowledgeable about product and the geek squad did great job of explaining the process of how it’s set up and works

Any problem from dust heat humidity power surge and normal wear and tear, GSP will take care of you. You need this on every purchase.

Great having Geek service at hand. Easy to contact them. Fast clean & reliable service

I haven't used this yet.Hopefully it truly does help when I do need to replace something

I have not use their product replacement, but I have no doubt that they will not work wonders like they always have in the past.

I renew this every year. It’s a great product from a trusted company. The sound is perfect. I would purchase again if needed.

It's a little loud, but has a strong motor. Easy to use, no issues.

I contemplated between so many printers, this ones the best. no trouble, easy replacing of ink. not heavy.

This protection gives you peace of mind that it will get fixed in good order. Great people to work with in case of problems.

Hope I never have to use it. But I got it. I had a bad experience with Greek squad years ago but after ten years I decided to give them another chance hope I don’t regret it!!!

I alway buy extra warranty on my tech whenever is below 25% of equipment cost. Remember if you purchase Total tech support all extended warranty has 20% disc

I hoked this up and never had a problem with . I am thinking about getting another one for my radio room .

I purchased this product replacement plan for the peace of mind that in the event something with my keyboard does malfunction, I know I have the protection of having it replaced.

USELESS. WASTE OF MONEY. I spent my 2 days off talking to and getting transferred to multiple agents and still had to repeat myself over and over and over again. One of them even gave me a bogus Case Number, probably just so he could hang up the phone. The other agents just didn't know how to help me with my printer issues. If you live on Maui, Hawaii, USA - do NOT buy from Best Buy and this Geek Squad 4-year Product Replacement scam. Since there is no Best Buy store on Maui, they expect you to take a flight to Oahu with your printer to take it to their store branch so you can get it fixed?!? Like seriously?! Do you know how stupid that sounds? So now this agent from Guatemala sent me "return label" so I could just get a refund instead. But guess what?!? Best Buy had the audacity to return back the heavy printer back to me in the mail with a refusal note of everything. Wow!! What kind of customer service was that?? Who trained you people?? No more BEST BUY shopping for me EVER!!

Good value The agents connected my tv and mounted it to the wall quickly and efficiently They were courteous and professional

I’ve always purchased this and has worked well and exchange made as promised recommend this for sure

Geek Squad 2-Year Product Replacement is the best replacement plan available and well worth the investment.

The geek squad is always ready and willing to help me and my family with any issues