Customer Ratings & Reviews

We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

I have utilized the Best Buy Geek squad service for over 5 years now and I enjoy visiting the store with an appointment to have my electronics questions answered

If your manufacture warranty expires, Geek squad is a great insurance policy to replace your expensive electronic purchase.

My first laptop had an issue the Greek Squad stood by their guarantee. They replaced my lap top and made me a happy camper.

This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

The Geek Squad is the best to me. Since I’m by myself with no technology skills the geek squad is available to help always.

I bought for the Camera and I recommend for any electronic product. Better than insurance as you get a technical backup all the time you purchased the plan for.

Buen servicio recomendado si quieren cómpralo se lo recomiendo

Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

I've been using this for a few weeks and I love it. Easy to change the settings via the program, comfortable, and works great for the games I'm currently playing.

GEEK SQUAD is the best money can buy. You are foolish to buy a computer and not GEEK SQUAD

What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

they were helpful on choosing this all in one, truly appreciated for spending time with me patiently before purchasing.

Best Insurance Peace of mind Friendly Helpful Tech's Well worth the cost

i’m glad they have this available in case anything happens to the products i purchase!

Big pet purchases always require warranties I learned the hard way a few years ago I’ll never make that mistake again

This is why I love Best Buy. I purchased my HP printer and added the Geek Squad protection for 2 years. Where else is something like this offered? No where! Thanks Best Buy!

Couldn't ask for more... quality on every purchsse........

The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?