Customer Ratings & Reviews

I always use the Geek Squad to protect my devices or whatever I buy from Best Buy. You can't go wrong with them!

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

Was good service. Employees were great and understanding

I never had to use the service but it's nice to know that you're covered if anything happens to whatever you invest your money in.

I have not had to use it yet on this item but they came threw when I used on my printer so it’s worth the investment for me

Glad to have extra protection, have not used them yet but I know I am covered.

Absolutely worth getting Geek Squad service for technical issues etc and product replacement. Worth the money

Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

Haven’t used it yet, but it’s so inexpensive and the coverage for 4 years, anything can happen to a printer

I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.

Have not needed this service yet, but used it in the past and Geek Squad stands by their word- they take good care of you.

Get geek squad service for all your gadget investments!

Don’t hesitate on purchasing the replacement plan. Ive found myself in situations where I would have been out on serious cash had it not been for this product.

I would recommend getting this. My printer stopped working after a year. Best Buy replaced it with a new one with no problems.

Perfect to use, great thinks, the best and the best

Good purchase. Have only had to use it a couple of times. Haven't had to spend a dime. Worth purchasing

I have had no problems yet but it’s good to have just encase my product breaks

Excellent about this guarantee make any change of the item get damage

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.