Customer Ratings & Reviews

I have purchased the extended warranty on products from this store before. It was particularly good for my daughter's laptop.

I had a mouse that broke previously with no warranty. It definitely helps knowing that the warranty is there just in case anything does happen; almost like insurance.

Geek squad protection is worth it!!! Always utilize this protection.

For $20, it's a steal because being able to return the product for full price across two years is great, especially if you're clumsy and break things easily.

Who would not buy this protection plan for a printer. Printers seem to go out all the time and why would you not pay $9.99 for a two year replacement plan.

I like this protection as well as geek squad, if they cant fix they replace it

The warranty extension gives me peace of mind. But I do not think I will ever use it with any HP product!

If you have an item that may break this is a great option. Better than working with the manufacture and you walk out with a new device the same day.

I've always used Geek Squad service, it has helped greatly with installations and exchanges.

It is a great product. I should have gotten the Geek Squad to come through and set it up for my wife. I was set back by some of the things "I had to do." (Set up, passwords and other need to do's)

I have had to use the Geek Squad often and they have been able and willing to help in every situation. I strongly recommend paying the fee to get their assistance.

Love it easy too use print perfect and clear easy to installation and connect to to Wi-Fi

had my last printer for several years & just wasn't up to standard any more... This one meets my needs without issue...

The print quality is nice, but it runs out of ink to fast compared to other printer I have had; such as the Epson.

These guys were great at Tuscaloosa store. No hassle and very professional. Great group of people that knew their stuff.

its always important to get this with anything from best buy always find it worth it, just in the event that something happens

I have never had a problem that my local geek quad cannot solve. Zach and Reggie are top drawer techs.

The support team was extremely helpful and true technical experts! They put me at ease and resolved my issue quickly!

Have not had to use it but great peace of mind knowing it it there

So far have not had to use it, but the last time I used one was on my vacuum cleaner and no questions asked got myself a new unit. worth the money.