Customer Ratings & Reviews

Needed a good printer with quality color and no connections. It was easily found on line and on sale. Made my purchase and agreed to geek squad extended warranty Very pleased with the quick delivery. Thanks BEST BUY

Great job on installation. Listen well to customer needs. Very pleased, and left card for any follow-up questions or concerns.

so glad you have extended warranty available. Thank you. Never know when it will be needed in the long run.

What can you say about the Geek Squad. I have never had an issue that they didn't fix or replace. There are 2 main reasons that I buy everything at Best Buy! First is the Geek Squad. They stand behind everything and I can't tell you how many times I have used them. Second is the lowest price guarantee. So, I figure out what I want, look it up on the internet to find the lowest price, and then go buy it at Best Buy so that I can get the Geek Squad protection. Due to the amount of times I have needed it, I get the protection on everything I buy. Well, if something is less than $50, I don't worry about it, but for anything else, I don't understand why someone wouldn't get it. They surpass the warranties of any other store I have tried. I would recommend Geek Squad for any purchase of value!!!

Excellent item. I was nervous buying a refurbished item but there was no reason to be. It works and looks like brand new. I’m very pleased with my purchase and would by refurbished from Best Buy again.

I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

I would never buy another printer without this 4 year warrantee/Geek Squad replacement. Any time I've ever had any question or concern, Best Buy has been supportive! They set up my laptop in no time at all, replaced my printer with no questions asked. Very helpful.

Geek Squad is great for assistance & very convenient when you have questions about your products.

I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

For the price for a four year replacement option plus any questions and help needed along the way on the printer I bought then based on prior printer feel it was an easy decision as I’ve yet to have a printer last four years without issues and replacing it.

Highly recommend getting Geek Squad coverage on all your electronics. Fast, friendly service.

I haven’t required this service yet, but did aquire it due to geek squad excellent service in past items. It is worth it.

I was so appreciative of the service when I had to return my printer. It was covered under the warranty and covered under the extended warranty that I purchased and everybody was great start to finish gave me a new printer and off I went.

Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

Everything works great. Plus, I love the peace of mind with the extra geek squad warranty. Would buy again.

Nice piece of mind if you end up needing replacement down the road.

warranty cant live without it. peace of mind. Best Buy stands the test of time.

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

every thing the printer/copy said on the box that it would do, did. No problem setting it up. Just right for our household

Absolutely love my Geek Squad product relacement insurrence for my Epson printer. Best investment !!!