Customer Ratings & Reviews

Im glad i purchase the service plan. I had to return the item. Protection plan was honored.

I haven't had the. Need to take advantage of Geek Squad yet. I have used them for other products and they were great.

Great service would recommend to anyone who has a problem

I always recommend the geek squad plan they were replace almost anything if accidentally broken

We purchased this with a keyboard mouse combo that we really want to protect, not expensive and we can bring it in to swap out if anything goes wrong

Haven’t had to use it but it is reassuring to know that if my printer has issues, BB will have it covered.

Best Buy Geek Squad is awesome for pretty much everything - have a problem, take the item back to the store and if it can't be fixed, grab a "new" one!

My zagg keyboard is perfect when it works, but only last a few months before breaking due to poor design, but the replacement plan provides a new one

The agents were great and attentive. That’s why Geek Squad stands out apart form all the other services out there!

Used it, returned headphones that we had for awhile that suddenly quit working. No hassle, no receipt or box, just returned them for a new pair.

Protection was there when I needed, The item was replaced with no cost,

Geek squad protection plan is a must with any product purchased it will cover replacement of product due to most issues that may occur with your product.

The peace of mind of knowing the geeks will fix my equipment if there's a problem is at least worth something.

Have used it twice already in the 1st 3 months and it paid for itself in spades. Would recommend without question

Very comforting to know that in case of anything going wrong I have the resources right at hand to solve the issue.

always been pleased with the warranty. Never any questions if a problem

I haven’t needed to use it yet, but knowing they are one call away makes me feel good about my purchases.

Had a tv mounted and they hid the cords in the wall.

You get a lot for the money and just having everything set up correctly and to its optional function was worth it.

I always get this on every purchase, because you never know when it will come in handy.