Customer Ratings & Reviews

The printer prints photos great and the plus is the ink lasts awhile.

I was very unsatisfied with the HP Envy printer I had bought at BEST BUY. My previous HP had worked well enough but broke as soon as it went off warranty. For some reason my Envy was not connecting with my wifi at all. I had called HP numerous times as well as Geek Squad, with no solid connection. So, after a year of reconnecting everytime I printed, I "traded it in" for an HP Office Jet Pro (HP finally figured out what was wrong) and because I had the product replacement warranty I paid nothing. Boy, was I lucky, the Pro was on sale and I got another replacement agreement!! I received $11 back. The problem was in the connection with the high power wifi and the cable company. Love these geeks. Greatest agreement ever.

I haven’t had an issue they have not solved for me I always get warranty knowing that if it breaks I’ll get a replacement

Great value and return for the cost of the policy! I highly recommend always getting Geek Squad Protection!

I had taken this protection for a gaming mouse that's known to breakdown within few months. As expected, the mouse stopped working within few months of use & I took it to Best Buy. The Tech person checked the mouse whether if there was any physical abuse done. Once satisfied all was good, the tech team offered me a full 'refund' on the mouse that could be used on another product within Best Buy. Hence, I would suggest do a review of the product you wish to buy and then decide if you wish to purchase this services.... it's like paying for peace of mind. Hope this review helps. Thanks!!

I love geek squad they really help and you get product fixed Or replace if a any be fixed

They were super helpful, very knowledgeable!! A+++

This is a must have something you really need it comes in very handy and highly worth the money and I will Renew it every time it’s about to run out anytime I have the opportunity for geek squad total protection for geek squad service I get it it’s something I think as I said it’s a must have and you really want to buy it comes in handy saves you money and it’s just something that if you don’t get your wish you did

Love Geek Squad. I don't buy anything without it. The main reason I shop at Best Buy.

Love Geek Squad. I don't buy anything without it. The main reason I shop at Best Buy.

The color and speed are much better than the inkjet. However, ink is crazy expensive in comparison, and the paper curls, meaning I have to babysit the printer when printing more than one page, or it jams. I have mixed feelings, but I needed something better for printing labels.

Always gotta get the warranty with what you buy, life happens and you gotta be prepared.

I haven't used it on this yet but they've been great in the past. When I need them I'm sure they'll be able to help.

always a good investment for electronics in case something goes wrong

Geek squad is awesome to have for all of your families devices.

I was having problems with my tv and geek squad came and took care of it they were very professional. Great service 5 stars

I purchased a Four Year (4) Geek Squad maintenance agreement to protect my new CANON INKJET Printer. The agreement was low cost in my opinion, and I know I will be protected from breakdowns.

Always good to have this and is not very expensive to have. I have had very seamless experience in past for products i had issues and had geek squad protection.

Sales Representative was very helpful and knowledgeable about the product. Sales Representative was patient and did not rush me or pressure me to purchase.

They were very helpful and easy to work with to solve the problems or issues we had