Customer Ratings & Reviews

Geek squad helped me out when I needed to do a little check up on my PC. Thankfully, nothing was wrong with it. The Help was very much helpful and they were very welcoming and patient with my questions and understanding what was going on.

I would most definitely absolutely recommend this to anyone getting any of products from Best buy. This is a lifesaver in so many different ways. It helps with everything it guarantees help to be able to fix items if a malfunction and they're extremely easy people to talk to and get it help from

I highly recommend getting a warranty, since a new printer and style can be costly down the road. Rather be safe than sorry.

It is often recommended NOT to get additional warranty/maintenance coverage when purchasing a new product. I would agree and disagree depending on the environment your product is to be used. For appliances it's a judgement call. For all my devices that I carry and/or use and depend on full time, it's a no brainer and I get the coverage for peace of mind and convenience. I'm rough on my devices and the ability to quickly get them fully restored is very important. When (not if) they break, I can quickly take them to Best Buy and get them serviced/repaired and go about life. BestBuy has replaced my iPhone case twice and screen protector four times in the past 2 years hassle free. We have the extra coverage on all the family's portable devices. While the decision to get extra coverage on some devices may be debatable, the choice of the Best Buy Geek Squad coverage for my personal devices is not.

In this day and age it’s so nice to talk to a real person that you can trust! They cleaned off several spyware viruses on my computer and added their protection plan so if anything goes out I can just take it back to them to have it fixed.

I would definitely recommend Geek Squad. Nothing is worse than having computer problems, and you have to drag your computer into a shop and leave it. Many time Greek Squad just went on remotely and helped to solve the issue.

Every year around the holiday season I turn to B/Buy for all my holiday gifts To insure the recipient's peace of mind I inform them in the event of a problem with whatever device I’ve gifted rest assured that the device will either be repaired or replaced From my history of past purchases with Best Buy I myself have not only purchased Geek Squad Protection on the separate devices gifted to my friends but enrolled in the “Best Buy Total Protection Plan” that gives me reassurance all purchases will continue to bring happiness and peace of mind to myself and my extended family

I bought a laser printer, set it up and used it for about three months. Then, it suddenly stopped working. I ignored it for a few months, then I tried to set it up again, with no luck. It just wasn’t responding. I tried several times. I was going through some stuff, and I realized I had purchased the Geek Squad printer plan, which I had forgotten about. I took the printer back, they refunded my money and then I purchased a new printer, which I am very pleased with. This plan was definitely worth it, both in time saved, no hassle, and prompt and pleasant service. A+

This warranty saved me having to buy another printer.

Having protection is a must! Definitely recommend adding their protection plan to your products.

The Geek Squad prtection plan is great to have. They scanned my computer for malware and explained to me what they did.

Ive been going to Best Buy for a few years now, I appreciate the knowledge that they have and walk you through your purchase

I've rarely ever needed to utilize a protection plan, but just knowing I have it if I need it makes it worth the money. Too many products are risky regarding quality and durability today. This insurance takes that concern away for me.

Needed help from the squad recently and they came through with great patience and thorough explanation. Nice option when you need it

it there when you need. Better to have it and not need it than to need it and not have it.

I haven't used them yet but thinking of trying them before my time is up to use them!

Compared to the standard Geek Squad Protection Plan, this option covers your device for a longer period of time and also includes accidental damage caused by mishandling or accidents, which is its biggest advantage. If you’re purchasing something like a laptop that you carry around frequently and plan to use for more than four years, this plan is definitely worth considering.

I purchased the service knowing that they have a great reputation and are very reasonably priced for the protection.

Mr. EASTERDAY at store in Mankato is intelligent delightful and extremely helpful. He needs a raise!

Geek Squad is super great!! Electronics are not my specialty so I count on Geek Squad to guide me through all the instructions on how things work. I am able to understand their way of explaining the workings of my computer to me. Thank you Geek Squad!