Customer Ratings & Reviews

I hope I never need to use the Geek Squad service, but I trust them to be there if I do. I have purchased their service before, but took care of my product and never used the Geek Squad.

Great service and experience in purchasing item. My geek squad is the stuff that dreams are made of. They know their stuff and are no BS. It gave me a warm and fuzzy feeling inside.

This is the only store-sold warranty I ever buy and it actually comes through when you need it. They are true to their word and actually fix or replace the product as promised...no probing questions or trying to get out of honoring the warranty. It's absolutely worth every penny.

Ink does last a very long time. Would also always recommend a protection plan for all electronics.

Great printer. Highly recommend this printer. Great quality.

2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement I can't begin to stress the level of importance when it comes to acquiring the two-year geek-squad product replacement plans or any warranty that Best Buy provides because they definitely will take care of you but make sure that you get the highest years available or extended your warranty as well.

I paid a minimal amount for a product replacement policy and so glad I did. My new printer broke after only 2 months. Just brought it back to the store and they replaced it immediately. The only downside was having to make an appointment with Geek Squad to set the printer up with my computer. So had to make several trips back to the store.

The Best Buy Warranties are the BEST! I purchased this particular warranty to protect my Canon printer. I almost always purchase their warranties on televisions, printers, and vacuums.

Like come on.. you wanna waste time mailing stuff to the company for warranty replacement when you can easily waltz to Best Buy and replace the product in a heartbeat and enjoy the stuff you purchased in the first place? They never failed any customer! They will be there to make sure you get what you paid for they are quite good at that!

I have always purchased this protection for items purchased at Best Buy. If they can't fix it, they have given me credit toward a new purchase in the past. Fortunately, I have not had to use it on my new items purchased but I know I can count on Best Buy to repair or credit me toward a new purchase.

Fix it fast if need be have always had great experiences with geek squad

I don't usually buy extended warranty or protection plans on anything I buy. But this is a service I can't live without. I use my computer/laptop a lot, but I'm no expert. Every few months (over the phone) I have the Geeksquad clean it up and it runs better/faster. If something happens and it needs a new part or I crack the screen, it's free parts and service. Best bang for my $$$$$.

Obviously and fortunately I haven't used the protection service I purchased for my printer because everything's fine. But I keep loyal to Geek Squad services and protection plans since like '05 or '06 because they really are the best, and best value.

After buying Forza Motorsport 7 Digital Deluxe Edition - Windows|Xbox One & a 6GB GPU for my PC so that I could run Forza because the game requires a least a 4GB GPU, the Geek Squad helped solve the new GPU wouldn't work on my PC. They found that I needed a different GPU that was compatible with my PC's system. Good work by the Squad.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

The service with geek squad I would always buy. The ease of use and the knowledge backed by fix or replace is excellent. I had to dock them though with the Corona virus they made no concessions. They couldn’t come in to do any work for 5 months and counting but wouldn’t extend or discount. Sure we were covered but when you’re in high risk and keep everyone out... a tv or computer is not critical. They should have given some courtesy ... free money for them for 5 months. Recommend only under normal circumstances.

Love the Geek Squad replacement protection have had to use it they were great and processed it quickly left with a new printer the same day!

Your agent came and helped with our sound on the TV, installed the new printer and made sure all was working properly. He was very nice and friendly and answered all of our questions.

Looking forward to years of use for my product with knowing Geek squad is here to help me whenever I need them. Thank You! :)