Customer Ratings & Reviews

Purchased this plan for my PS5 headset - they always break within warranty so I get a discount on replacement!

The geeks helped me mount my tv and set everything up. They informed me on how to connect the tv apps through my phone and how it has interesting features! They were very friendly and helpful I would recommend you ask them for assistance if your not very knowledgeable about electronics.

Great customer service, it's nice to have the peace of mind knowing if my product has any issues the Geek Squad is only a phone call away.

Will always recommend the replacement plan. The ease of getting a new product if something happens is next to none.

Protection plans are always a Bonus. I would never purchase a higher priced item without receiving a protection plan.

The one time I had to use this, I'm happy to say my product was replaced right off—so it works as it says on the tin!

When I am uncertain of a product I use protection plan. With printers I get The protection because my printers are not used often and stay on. Thus the ink will dry and clog the heads. With protection you just walk into best buy and swap it out. That simple.

When I am uncertain of a product I use protection plan. With printers I get The protection because my printers are not used often and stay on. Thus the ink will dry and clog the heads. With protection you just walk into best buy and swap it out. That simple.

I'm not normally a fan of product replacement plans but I have found that for computer printers they are a good deal. Many of my past printers have conked out within a year or two and need to be replaced. With the low cost of these replacement plans, they have definitely worked for me. I had no trouble getting my money back so I could buy a new printer.

I’ve used geek squad before and they were awesome with getting me a new phone

Peace of mind and knowing that I can have my unit replaced and then add another protection plan on the new product is incredible. I used this on a pair of wireless gaming headphones. My previous pairs were notorious breakers and I treat them like they were your mom’s special dinnerware. Highly recommend the peace of mind!

Great insurance! It's a must for any expensive purchase. The benefits of the Geek Squad Product Replacement program far outweigh the cost. Best Buy is very good when it comes to service and support, that's why I keep coming back to Best Buy!

No one should be without these!! I know they say not to buy extended warranties etc.. but these plans are definitely worth the expenditure, especially as they cover accidents- and when you have two children---- I have the plans on items both large and small!! Would certainly recommend.

Always worth to get geek squad specially on the device incase of an accident.

Geek squad is amazing and siper helpful. Their reliability is a plus.

I love the idea of purchasing this 2 yr product replacement. My print that I purchased just stopped working. I mean literally just shut off and died. It was about 4 months after the purchase that I took it back to Best Buy. Best Buy just asked me what happened, I told them and the ordered me a new one! It was quick and easy.

I get the Geek Squad service knowing that I will never use it. After two years, it is probably cheaper to replace my personal item if it breaks than getting a new Geek Squad contract. I would rather have it and not need it than not have it and need it

I get the Geek Squad service knowing that I will never use it. After two years, it is probably cheaper to replace my personal item if it breaks than getting a new Geek Squad contract. I would rather have it and not need it than not have it and need it

Works great, prints fast and wi-fi is awesome Easy to set up , takes up small space

The Greek squad team was the best Long, Byron Long I would recommend this store to anybody