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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11086 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,086 reviews
  • Rated 5 out of 5 stars

    Excellent for New Purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome can't wait to meet the geek squad i hope their ad v cool in person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has replaces a Nintendo switch and $150 headphones. If you buy something for your kids, buy the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help you will need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always believe in peace of mind. Geek Squad is a blessing in disguise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them, don't call the store, because they will give you a 1-800 number to call. If they can't take care of it over the phone quickly they will want to send out a tech which will cost you $$$. Best thing to do is take it back to where you bought it and let them fix it or replace it in store. that way it costs you nothing. It is worth it to have the insurance and it doesn't cost much so always go ahead and get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. There is a 4-year Geek Squad Product Replacement guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek AQUAD for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's super helpful when you need it. I am so upset that my printer was not working correctly, and Geek SQUAD gave me the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investments with insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add insurance for added piece of mind when it comes to big item purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me peace of mind owning any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed item and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this as it’s a placement when needed. My old hp 401 printer is getting old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 'agent'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service when my computer had a virus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer stopped working properly and I had work files that I needed to work on but could not access. I called Gee Squad and they were able to access my computer remotely and fixed the problem quickly! They saved all my work files and got rid of virus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a "no fuss no stress" extended warranty process. I have never had an issue with any return or repair. Worth the money.

    I would recommend this to a friend