Customer Ratings & Reviews

We are pretty able when it comes to setting up computers and getting what we need to function but the Geek Squad was able to detect and fix a problem in a very short time. Well worth the money to get the support

Very awesome service. Very helpful people in the store. Customer service are great. Highly recommended. Thumbs up guys.

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

Great service as always. Thank you for being in the business for as long as you have and I hope for many more years of service.

That's super helpful when you need it. I am so upset that my printer was not working correctly, and Geek SQUAD gave me the best solution.

You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

Always have good pricing, service and delivery services.

I have not had to use this replacement plan. So that is great news for Best Buy products!

Bought them as a backup so I haven’t used them yet. The same one came with my new printer and work great and we’re easy to install.

I have purchased the 4 year Geek Squad protection and have not had the opportunity to use it yet. But based on past experience, I would never buy anything without this protection. They do come through when it is needed.

I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.

The protection plan is awesome. Any problems you have with a product, just schedule an appointment they will take a look.

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

I have always made my TV purchases from Sam's mainly because of the price of the warranties but when Bestbuy up their game to compete with them now I would hesitate to get a TV from them

Hopefully I will not have to use this service and the printer will be in good condition after 2 years but it is nice to know that I have the option of getting a replacement should the printer become inoperable. The cost of this was very little so it made sense to invest in it.

I left squats. They’re the best and can take your stuff. It’s in case get damage.