Customer Ratings & Reviews

We love Best Buy, their Retail Team, and the Geek Squad. Since we're big fans, the 4-Year Plan only makes sense. We've always been impressed with their install pros and the good advice we get on other products.

[Employee of bestbuy] The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

I always love their coverage. It's the best so far

We bought the extended warranty for our Epson printer and it will cover the printer for anything that could happen to it. It covers printer failure to accidental damage. We feel safer just knowing our investment is protected.

I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

You never know that’s why I got it I haven’t had to use it yet but I got it if I need it so thank you Best Buy for being the best buy in the best people the best company out there awesome makes me happy

I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

I’ve used geek squad before and they were awesome with getting me a new phone

Saved me money and heartache in dealing with an Epson printer that died in two and a half weeks.

Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

I haven't had to use this service but feel it was good choice.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

Always worth to get geek squad specially on the device incase of an accident.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

Bought the 2 year warranty as a "just in case something goes wrong " to my HP printer. This will beat trying to send it back to HP instead of just taking it to my local Best Buy.