Customer Ratings & Reviews

the value of a four year guarantee is most tempting and prior services rendered by user , makes it a wise investment for continual good service of product purchased.

The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

Have not needed to use. Hope I never do but it gives me the insurance I need.

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

Love warranties. My mother calls me the Warranty Queen because I get warranties on anything that allows it so I am protected.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I have purchased the 4 year Geek Squad protection and have not had the opportunity to use it yet. But based on past experience, I would never buy anything without this protection. They do come through when it is needed.

Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

Bought the 2 year warranty as a "just in case something goes wrong " to my HP printer. This will beat trying to send it back to HP instead of just taking it to my local Best Buy.

Helpful for repairs, and installing screen protectors on tablets and cell phones.

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

I love Geek Squad, they are vey helpful and I have never had a problem with returns or getting something replaced

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

Always take out a geek squad service plan to protect myself!

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

The peace of mind knowing that my investment is covered for 4 years is priceless!

On anything $200+ I buy geek protection. When I have had to use it I’ve been grateful to have it.

My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

Always recommend this products. I have bought protection for every item I buy. Never had an issue using it to replace an item.