Customer Ratings & Reviews

This was not my first choice but when I arrived at the store, it was on sale, for $100 off and I was in a hurry, so I bought this one...What a great decision it turned out to be! I am very happy with the machine and not one problem with it, I easy to set up as a wireless network printer, and a great set of features.

Great customer service. They are always willing to help out. Very professional

The comfort of knowing the Geek Squad is there if you need them brings peace of mind. I have used them on a prior purchase and because it could not be repaired they replaced with a new Kindle and I was quickly on my way.

I have used Best Buy warranties time and time again and they are one of the best around that I've dealt with they never have any problems with me anytime I have any problem with the product and they automatically replace it for me I always recommend getting the warranty from Best Buy

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

Love it, ninja products are always my go to. You can never go wrong with this product

Have used it several times they’re really good at what they do sometimes things some work out for me but other times most of the times they do like today I got disconnected but it wasn’t his fault he did help me thank you

You never know that’s why I got it I haven’t had to use it yet but I got it if I need it so thank you Best Buy for being the best buy in the best people the best company out there awesome makes me happy

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.

I appreciate and recommend this service it’s good to have the peace of mind

When it comes to expensive electronics BestBuy has the best policy in their warranty coverage. Be it accidental damage or certain parts going bad, its better to have it and not need it IMHO. Worth the money I say...

Having the Geek squad protection means so much. Never having to worry how to fix a problem because support is always there.

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Good service. Geek squad is always helpful when needed.

I purchased this to go with my printer and I am so thankful! In the past, I haven’t purchased this and my printers have had issues that weren’t worth fixing and paying for. This will be so helpful if and when an issue arises!

Really glad I got this. After only one year, my HP printer stopped working completely, and I was able to get a new Epson printer, but since it cost a little more, I just needed to pay the difference between the two printers.

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

We love Best Buy, their Retail Team, and the Geek Squad. Since we're big fans, the 4-Year Plan only makes sense. We've always been impressed with their install pros and the good advice we get on other products.

Always great professional service..................................................................................................................................................................................................