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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11151 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,151 reviews
  • Rated 5 out of 5 stars

    Replacement Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked and moved unit and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased the printer, we also got the extended warrenty plan. We were glad we did because so happen the printer was having problems and we bring it in to best buy and was exchanged to a new printer. The service was very smooth. and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the yearly subscription.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very helpful to help me replace a messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is so helpful <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always recommend purchasing the geek squad product replacement! this really comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted for all my purchases cant beat the service and guarentee peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service in Puerto Rico

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All products i likes. which i bought before through online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go away.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd no sooner drive without insurance! This is coverage get's used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim at the Geek Squad Setup my Dad's Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this warranty replacement is a great idea and it's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free extended warranty that gives you peace of mind that your purchase is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We absolutely agree! It's important to cover your investments just in case something goes wrong. And we try to make the process as easy as possible if that happens. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Price seems reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet so there is really nothing to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the sqard yet however I am quite sure that they can get it done whatever it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Product Replacement contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.

    I would recommend this to a friend