Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11196 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 11,196 reviews
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my printer. Not the fastest but saves me time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed with little hassle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after being in the heat of the car, everything had to be reinstalled. it was an overnight fix and they also installed peripheral software. the Geeksquad took the time to teach me how to navigate my laptop too. No extra charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value to protect expensive stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - home office printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCHANGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement printer was effected almost immediately by a very customer-friendly agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the Greek Squad multiple times in past couple of years and the two year support is a great idea. There are some very nice benefits included - such as transferring pictures/data from one computer to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need to use it but the service and value are good to have for such an expensive printer I got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Is Set To Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Set Up And In Use , Everything Is Up And Running As Should , No Issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Best Buy Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on Best Buy Geek Squad Warranty. Always there for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just makes sense to get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I spend in Best Buy I can't imagine not having this for my products. It is a 4 year year not just 2 year product replacement. very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been the right choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the value of the printer I was not going to invest in the protection but decided to because of the mechanical aspect of the product. Ended up being the right thing to do and the exchange process was painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixing my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is not wanting to print and i contacted geek squad got an appointment asap .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geek Squad fix your products!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best at restoring your product. Get Geek Squad to repair your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was there when my screen went black. It was great knowing that I could bring it to them. They are the experts when it comes to troubleshooting and fixing issues right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement warrinties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love gavingvgeek squad readily available. They're great to work with schedule appointments and show up on time or i can take to store.

    I would recommend this to a friend