Customer Ratings & Reviews

Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

For all my bigger purchases I always put this protection on my purchases. As a former employee, i know the value behind these service plans. Best Buy will do the best they can to satisfy

Geek Squad has assisted me in several situations. Laptop, Google Home, TV's, refrigerator, etc. Very happy. Intend to use Best Buy for any needs due to customer service and Geek Squad service.

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

Highly recommend to any one getting any electronic device since these tend to break or wear down quick, so I buy all warrants on my products in case I can’t fix it, I know who can

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)

Geek squad is an absolute must! I have no issues with repairs or replacements.

As much as I spend in Best Buy I can't imagine not having this for my products. It is a 4 year year not just 2 year product replacement. very happy.

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

Definitely a must have, especially when it covers multiple product assistance!!

Geek Squad is always great. Having this coverage makes me feel confident about an my purchase. When I've used it in the past it has always been easy and fast

My Granddaughter connected my Smart TV with the Remote Control and Alexa for me. I am really enjoying them

Normally I don't buy product insurance, but when it comes to a printer, it's well worth every penny.

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

The Geek squad team are some and very knowledgeable guys

Basically if you buy a high ticket item from Best Buy and you need the additional coverages to keep the machine or appliance or computer running this is the best thing that you can do

Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

I got this protection plan just in case, haven’t had to use it but I trust Best Buy and Geek Squad . Nice to know if I need it it is there with professionals to handle it

There is nothing convenient and practical to have more protection for your devices by and I used it once and the entire process went smoothly. This is incredible warranty and service.