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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11088 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,088 reviews
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get the protection plan, often times it pays for itself within no time at all. The replacement process is so so so easy. I didn't believe how easy the first time I had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good money value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase must have this geek squad coverage you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Solved Computer Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the money to have a professional team a phone call away when I am having problems with my computer. From past experience I well pleased with my service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to always get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the Geek Squad Protection is something I always do with any electronics I buy from Best Buy. If I need help or there is a problem with my electronics, I know they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squard I here they have to go 4 year college in computer teach college this great they help fix all computer program and can fix tv pc and other elercvtrine items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty, These things always break.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my previous luck with my hp and canon printers, They always have problems after a short time. For 50 dollars, Best Buy will swap it out, Not fix it, For 2 full years, Even if the printer does not break, T he piece of mind is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value to protect expensive stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fail safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and price point! Printers tend to be tricky with maintenance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hp printer is working just fine. So I have not had to use the service yet. But I'm sure it's great. I love Best Buy.. They are always courteous, knowledgeable and never pushy. The Best prices too. I don't even bother shopping at any other store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet.Hopefully it truly does help when I do need to replace something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy and quick service and returns if accidental damage happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great, always helps me out. When I sign on sometimes you have to wait a bit, and then they take care of it and keep you informed along the way if there is any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee’s went above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee’s we’re very helpful and had awesome customer service answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad and warranty is only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

    I would recommend this to a friend