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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,091 reviews
  • Rated 5 out of 5 stars

    Usually fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Give peace of mind knowing my items are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great. I recommend getting the warranty with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not even have to take my printer in. I had a question and gave them a call they and they told me what to do over the phone and fixed the problem in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad gave me a full refund on mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable high quality color laser printer! It was the best option for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely people lovely service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WARRANTY SYSTEM EVERRRRR MUST GET WITH ANYTHING YOU BUY HERE THEY ALWAYS HELP OUT NO MATTER WHAT AND THEY ARE SUPER SWEET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with buying your Geek Squad protection plans. Every time I have an issue with any of my products, they will replace it or fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad replacement on my headphones and printers, they were able to replace my broken products, no questions ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the warranty. However, for the price, it does seem easy to use if you ever have to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the replacement insurance once before for an inkjet printer that went defective, easy to use and no problem making claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in-store and out-of-store great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buying peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

    I would recommend this to a friend