Customer Ratings & Reviews

Purchases the replacement warranty on the headset. THIS IS NEEDED, especially when you have kids. Cords on the headset can become faulty, not to mention the ear pieces.

I know most people don't get the protection plan such as myself, I splugered this time and it is absolutely worth it. Any program you buyou for your pc, drop it off here and they will install it withe no problem

Great service, especially when you have protection.

Excelent service! The way the helps and solves everything it’s perfect.

I'm so glad that Best Buy offers this protection and always purchase it with any major electronic buy. It's well worth the money.

So far so good. Never had issues in the past either.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced

I cannot say enough about how great Geek Squad is! Worth every penny for competent, caring, professional folks so willing to get you thru any issue!

Usually don't purchase extended warranties but did on the HP Laser Printer since I have never had one previously. Hopefully I never have to use it.

Geek squad has already helped me through a couple of issues. Nothing wrong with equipment, just very confusing instructions. They helped me straighten the issues it in a few minutes. That already made it worth it.

I purchased this for a 13"2 Dell Inspiron PC without a disc drive for loading SW or playing CDs and DVDs. I always purchase Geek Squad product replacement as my experience has been excellent in the past.

Have had that for many years and they have helped me with my computer problems at home via the PS but also with my Apple phone and any problems I have had in the store

Good quality and durability excellent for use im recomend

Love this product and recommend it 100%. Worth the money.

. . . Its a Good Value. My product stopped working and since I bought the replacement, I was able to walk out with another product. Note to the wise: Keep your original packaging, so they can scan the exact serial / barcode, and your replacement is more an exchange, and they can't low-ball the replacement value of your product.

Definitely would recommend buying insurance on any product bought from Best Buy, they have good return policies and terrible products.

I hear some pretty good things from some of my customer’s at work about geek squad. I bought the 2 year replacement because it was cheap, but haven’t had to use it yet.

ALWAYS WORTH IT!!! What better way to have peace of mind than to have a team of people helping you and insuring you of your product!!! A MUST BUY.

This is a nice monitor and works good for what we needed . It has a great display and is easy to use . We got this for our son to use for gaming

Good protection plan especially for the price! I always pay for the protection plan when I buy any appliance or electronics!