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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,091 reviews
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to redeem when my printer stopped printing. Loved that I didn't have to hassle with leaving it for repair, they just replaced merchadise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan is always a best practice. I haven't had to use it but from previous other purchases I have found the plan to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Way To Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronic items, it's always worth it to buy the extended Geek Squad Warranty...You never know when something might go wrong...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't like peace of mind? Worth it for big purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service worth it if you don't like tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it but it’s a pretty good value for 4 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get best buy warranty, it has helped me alot, don't forget that prices do go up and down sometimes during the warranty period. don't get mad at the customer service employye because of your ignorance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad and they were great. Hope we will not have to use them for the coffee maker. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when you purchase any device. Buy understand that sometime things happen & we need a piece of mind. Also the protection plans are priced well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees made a quick and simple transition entire time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your electronics very good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is good with returning or repairing there items at times only had one incident where i had to get loud to get stuff done properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad at my Cary crossroads location always provides great customer service whenever I come in for service or general questions about products purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset + Geek Squad Replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a winning combination. Gaming headsets get lots of use in my household. Although the headset is well cared for, the frequent use makes it more likely that something may break. Well worth the few dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in case something goes wrong. So easy to use if the product breaks or doesn’t work right it will be replaced quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad best squad they’re always helpful and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service and coverage! They cover almost everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase my office and entertainment equipment from Best Buy because of the warranty. It's affordable and convenient. If it doesn't work, you bring it back and walk out with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement - Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how easy it was to walk in with my old printer that stopped working and was under product protection plan. Picked out new printer, ink and was on my way back home in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Canon Printer. Succinct and eay set up instructions. Great quality printer.

    I would recommend this to a friend