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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 11,091 reviews
  • Rated 5 out of 5 stars

    Geek Squad for Sonos One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it purchasing this replacement plan. The hard drive that I bought has spinning hard drive, it’s nice to have peace of mind while using the hard drive with my Xbox ONe S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast insurance . You can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have answered all problem and have solved issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY HP COMUPUTER BECAUSE IT PROVIDES ME GREAT TECHNICAL FEATURES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Is my squad, I can mess up anything and they straighten out without me feeling like an idiot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great by to make sure the kids can finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for my daughter's and my parents so they can print out what they need. Very easy on the pocketbook and also to very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the heek squad has this option to protect my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit taken back by the price of the protection but was super happy when my daughter broke it and I had protection so I was able to take it in and not pay a dollar extra to have it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program multiple times and it is well worth it in my opinion. I have had items replaced on more than one occasion. The process is simple and painless. Well worth a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PRODUCR REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased GEEK SQUAD PRODUCT REPLACEMENT PLAN I HAVE NOR HAD OCCASION TO USE IT BUT I AM VERY CONFIDENT ON ALL OF THE GEEK SQUAD SERVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is a Great Service Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Literally pays for itself !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment as it’s the best peace of mind insurance you can make, particularly with expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the peace of mind that I get having my geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed gaming computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad coverage for my products. Easy to take for repair close to home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the product replacement plan before and the process is really easy and hassle free. They just exchange it out for you with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is the BEST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection place is so awesome! If it's not fixable, they will replace it with no extra cost. A definite "must" get !

    I would recommend this to a friend