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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11091 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 11,091 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item, but in the past have answered questions and fixed the issues on other items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Customer Service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a friendly helpful staff, great sales and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a good thing to have and it is usually worth it. I have never had a problem with them and they are always upfront and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy knowing they replace or repair any product under the warrenty. Thus has happened before and they replaced it without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really learned my lesson by not getting the extra coverage ad just after the item had a break-down and I had to pay for the repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad product replacement is legit. Bring in your item and they will send it off an in a week you have your new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have a replacement plan on such a quality item. Great price for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answered my questions and helped steer me towards this unit when I was getting rid of my TWC unit angling with the monthly TWC fee. Haven't had to have them repair since it still works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each serviceman that comes to help with our problem are professional and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lauren. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Depend on the Geek Squad with new Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek Squad service as if anything goes wrong with my printer, I am covered. It is cheaper than buying a new printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful resource!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but I’m sure I will. A very useful resource!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-4 year Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 4 year product replacement service is a good coverage for my printer and computer and it is a peace of mind for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to get the geek squad, they're extremely helpful and there's a peace of mind knowing if something happens, it's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans are GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buy the protection plans as it extends the warranty, and there isn't a problem when something goes wrong your purchase is totally taken care of. I usually buy protection plans on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Get It--------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER PRINTER AMAZING WORK EASY TO ISNTALL NICE FUNTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the 2 year warranty, had issues with a keyboard after a year and they replaced no problem and even extended the warranty an additional 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer for the price or for people on a buget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there for you when you need them.I like to purchase warranty from Greek Squad because they have a very good and fast service

    I would recommend this to a friend