Customer Ratings & Reviews

The techs in the store are pretty much useless, everything gets sent out, but the service is helpful for cracked screens, and other major problems

It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.

I've had to use this 2 times so far in the past 10 yrs and loved how easy and how simple it was. Was able to get even get the new product and add the replacement plan back on the new product.

Have never had an issue with the warranty, when having to replace or repair and item

I usually don’t buy product replacement plans but decided to for an external drive. I had to use the plan and Best Buy made everything so easy!

Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

I brought a replacement plan in case...it was price ok as

Always on hand when I get in trouble! Got to have this kind of back-up when you are out there on your own!

These little service plans come in handy whenever you buy expensive things you don’t have to worry about if it breaks Best Buy will take care of you

2-Year Geek Squad Product Replacement for my monitor. I bought the insurance just in case the product was to fail I could get it replaced ASAP!

Since I'd Bought a Higher End Hp Printer this Time I Wanted to Make sure that it was Covered & that I didn't have to Ship it Off to Hp Myself for Warranty Issues should They occur!

The first time I had to return some thing cause it stop working I had no problem with getting it replace that is why I get the warranty on my purchases.

Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

I try my best to make sure big ticket items are insured. I did buy this warranty to make sure my printer will be covered incase it breaks.

2 year geek squad product replacements was a great purchase I haven't had to use it yet but I'm glad it's available in case anything goes wrong

I recommend to have the replacement "warranty" with best buy because you no need to call any company, the fixed in the store and if the problem is seriously the replace with another product.

Purchased with Brother Printer, which we love. Why not? No issues with printer yet... but it will be cover if we do.

Geek Squad Product Replacement is great to have just in case something happens.

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

I have never seen a four year plan on a printer. The extra peace of mind is well worth it.