Customer Ratings & Reviews

I haven't needed any repairs yet, but the price on this 4-year plan can't be beat. If they can't fix it, they will replace it. What more could you ask for?

No hasle submitting a claim and quick response and resolution

Best protection ever........... ..................

Awesome service great product great service I would buy again and again

Ease of mind at its best. Verry helpful. And with your digital reciept, very fast help

Good to know I have protection although I have not needed to use

Love the 4-year Geek Squad replacement! HP 3301 failed, swapped instantly at Best Buy. Covers more than warranty, perfect for my home office. Solid investment!

geek squad has served me well in the past and continue to be helpful

Buy this with any printer purchase. Best Buy’s return policy is only 15 days. That’s not enough time for set up and to use all the features of the printer. I took it back to the store because you can not reach Best Buy by telephone and the Chat on line had me on hold forever. If I had not spent the extra money on the protection policy I would not have received even a store credit. Really stupid that I had to spend half of what the printer cost but in the end I was glad I did. Pretty much hassle free.

I would suggest getting this for almost everything. I never used to buy warranties but after having to return printers and a scanner, I’m glad I did

I had purchased an item that I ended up not liking it. Because I had also purchased the 4-Year Geek Squad Product Replacement, I was able to return the item after using it for a few months and I received store credit for the full price of the item. The return process was very easy.

Definitely worth it. Unfortunately the print head caused an issue and spilled the ink. I was able to replace my printer with no hassle. Bought the protection plan on the new printer

Nice to have this just in case. Good to know you can take it to them and they will do their best to fix it - if not it will be replaced.

The product was delivered intact and as stated. I have has the machine for 6 months and it has hot missed a beat. Could not be more satisfied.

I have only had to use the tech support service twice so far and both times, I received prompt, professional assistance.

Haven’t had to use it yet, but nice to know it’s there.

I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

Sooooo user friendly. I set it up in minutes and connect to multiple devices.

I don't have much to say at this point in time because I haven't had to use it,

The agents are really helpful. They took care of me fast and easy. The service was fast and helped me when i needed it the most.