Customer Ratings & Reviews

Always had no problem with the technical employees at Best Buy. Extended warranty is always a good deal and great peace of mind.

Geek squad was always there when needed. They gave me good advice at the perfect time. Thanks Geek Squad.

Great service and hopefully this too will come through if i ever need to use it

I've not had any issue with the keyboard I got protection on but if I do being able to exchange it is worth the extra 10 bucks, its great to have that peace of mind.

Always a start move to insure and protect your purchases and the Bestbuy Geek Squad protection, in my opinion is top notch!

Sorry, just wrote the review now. It is totally worth it. Everyone is genius.

I have had to use the Geek Squad before for items I have had technical issues with and their service has always been fantastic and saved me lots of money in the long run.

I had bought a printer and it was broken. Geek Squad was helpful in replacing it

A good investment for the Brother laser printer for son at school. Printer stopped working and BestBuy replaced it with no problem.

I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

Always get geek squad for anything I get so if there’s any problems I’m covered

Hope I never have to use it. But I got it. I had a bad experience with Greek squad years ago but after ten years I decided to give them another chance hope I don’t regret it!!!

i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

Have not had to use them yet, but hopefully if I do they will take care of any issue that may arise.

The geek squad is always ready and willing to help me and my family with any issues

Geek squad help me out alot with this product. It stop working on me. And they sprung into action on help me resovle my issue

After my last printer lost all wi fi connection after 9 months decided to purchase geek squad protection. Hope I never need but piece of mind protection is worth the money spent!

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.