Customer Ratings & Reviews

Geek squad replaced my product from the slightest bit of damage, they are honestly really nice and provided me with equal store credit.

I always purchase the warranty for any of my Best Buy purchases, over 150.00. Listen, I take it back if a defect and I receive a brand new product. Without the third degree

I’ve always purchased this and has worked well and exchange made as promised recommend this for sure

Nice option for repeat customers. I have Been a Best Buy customer for quite a while, and have taking the extended warranty on several Products, that is a great addition

Good peace of mind whatever happens to your product best buy covers you as always

I have always purchased geek squad protection! It comes in handy when things happen out of the blue!

bought this to replace a old printer. love the printer gets the job done has more features easy to put in the printer cartridges

USELESS. WASTE OF MONEY. I spent my 2 days off talking to and getting transferred to multiple agents and still had to repeat myself over and over and over again. One of them even gave me a bogus Case Number, probably just so he could hang up the phone. The other agents just didn't know how to help me with my printer issues. If you live on Maui, Hawaii, USA - do NOT buy from Best Buy and this Geek Squad 4-year Product Replacement scam. Since there is no Best Buy store on Maui, they expect you to take a flight to Oahu with your printer to take it to their store branch so you can get it fixed?!? Like seriously?! Do you know how stupid that sounds? So now this agent from Guatemala sent me "return label" so I could just get a refund instead. But guess what?!? Best Buy had the audacity to return back the heavy printer back to me in the mail with a refusal note of everything. Wow!! What kind of customer service was that?? Who trained you people?? No more BEST BUY shopping for me EVER!!

Great service. No hassle when service requested. Most reps are very responsive.

Gave this as a gift to a family member, so far no complains about it.

I contemplated between so many printers, this ones the best. no trouble, easy replacing of ink. not heavy.

This is great it’s great knowing that your devices are protected amazing service amazing plan.

Excellent service! Advise all customers to purchase

I purchased this for my new HP printer, and I have never had any problems as of yet with the geek squad

I hoked this up and never had a problem with . I am thinking about getting another one for my radio room .

I love geek squad warranty. Best Buy does great for their customers, hassle free. I’m definitely a Best Buy fan, for sure.

I always purchase a 2 yr plan on my printers. complete printer purchase price credited if it breaks within 2 yrs, and so far I've used it twice.

Haven't used the Geek Squad protection yet, but well worth the money if I need it. You never know what may happen.

If you ever break your stuff they just come through with a replacement, buy this if you can

Not sure what this is for but i always but plan for items over $100. Less than that is not necessary, just dispute on your ccard if it breaks.