Customer Ratings & Reviews

Also best to get insurance when buying electronics & with Geek Squad by your side you know all will be well

I bought this to go with my Epson workforce pro printer wf-3820 I say this to say I never go without a warranty and it is a replacement and not a fixit warranty you bring the product to bb and they give you a new one or to your choice comparable

I haven't had to use the service, and hope I do not. I'm not crazy about the quality of the printer I purchased the service for so I'm glad to have the Geek Squad on my side should I need them.

Great to have in case of accidents… if you’re worried about broken TVs or computers or whatever you buy… make sure to have this safety net!

This is a must have something you really need it comes in very handy and highly worth the money and I will Renew it every time it’s about to run out anytime I have the opportunity for geek squad total protection for geek squad service I get it it’s something I think as I said it’s a must have and you really want to buy it comes in handy saves you money and it’s just something that if you don’t get your wish you did

Super fast and crisp words/pictures! I love that I can finally do double sided papers without having to turn the papers over manually. I love that the paper tray is underneath and holds about 1/2 a pack, maybe more.

This plan is very well price for the product i purchased and i have used geek squad in the past and they do honor there warrenty.

warranty cant live without it. peace of mind. Best Buy stands the test of time.

I feel good about having the 4-year Geek Squad Product Replacement service. I hope I don't have to use it though.

Nice piece of mind if you end up needing replacement down the road.

Best squad ever. So friendly and honest about what is needed and best way to achieve it.

Product replacement is security. I hope I never have to use it, but peace of mind is great to have.

The agents treated me with class and respect. Nothing but great things to say about their help.

I purchased the Geek Squad protection after getting infected from a scam on my PC. They resolved the problems and helped me to reinstall programs removed. They installed the Trend security on my pc, tablet and laptop. They were always helpful and patient and resolved every problem over the phone and when I brought my devices into the store. A special thanks to Drew Cimino for reinstalling my favorite program I use to print my photography projects that I was unable to find! So thankful! Great work Drew! Best Buy really is the best!

I always make sure I get the extended warranty with all my electronics and appliances… there have been times when they come in handy and Geek Squad/Best Buy makes it easy!

I like that I get piece of mind with my new purchase

Don’t doubt geek squad service. I’ve had it for different small appliances or electronics. It’s an easy way to just bring in the problem item and be exchanged for a functional one. Easy peasy lemon squeezy. Don’t forget to add it on your purchases!

Best Buy geek squad warranty program has always been EXCELLENT! No questions about my printer ceasing to work! Less than five minutes in and out with a gift card for full amount plus tax!

I was hesitant to buy it because I’ve dealt with other stores replacement plans and they didn’t really work for me. With Best Buy’s Geek squad replacement plan though it was super simple and easy. I bought a pair of headphones about two years ago, and was offered the replacement plan, and bought it. I figured, “eh I’ll try it out”. The headphones went out on one side before my plan expired and all I had to do was walk in with the item and show my email receipt and they had me out with a replacement within 3 minutes. 100% would recommend and will buy on most items.

Haven't had any issues. As long as you make an appointment, it's quick and easy to have any questions and/or repairs made. The Geeks have been helpful and friendly and explain things in plain English so a non-geek can easily understand them.