Customer Ratings & Reviews

The best warranty in the business recommend it for every purchase!

The service at Geek Squad has been amazing every time I have visited and have needed assistance. They are always quick to support and very helpful in everything you need.

I purchased the Geek Squad protection after getting infected from a scam on my PC. They resolved the problems and helped me to reinstall programs removed. They installed the Trend security on my pc, tablet and laptop. They were always helpful and patient and resolved every problem over the phone and when I brought my devices into the store. A special thanks to Drew Cimino for reinstalling my favorite program I use to print my photography projects that I was unable to find! So thankful! Great work Drew! Best Buy really is the best!

Why would you not add the protection plan!!!!! I’ve had so many products replaced for free because of these protection plans!!

La mejor garantía sin duda no me arrepiento de tenerla, no pierdes tu dinero.

Best coverage then any company and always get it. Takes 1 time to pay for itself

Listen. Things are not manufactured to last anymore, so Geek Swaud product replacement is a must.

No issues yet all my problems are in Tip Top Shape . Haven’t had to use it but I am glad it is there if I need it .

I was hesitant to buy it because I’ve dealt with other stores replacement plans and they didn’t really work for me. With Best Buy’s Geek squad replacement plan though it was super simple and easy. I bought a pair of headphones about two years ago, and was offered the replacement plan, and bought it. I figured, “eh I’ll try it out”. The headphones went out on one side before my plan expired and all I had to do was walk in with the item and show my email receipt and they had me out with a replacement within 3 minutes. 100% would recommend and will buy on most items.

Its good to have the satisfaction of knowing there is a squad backing your service corner.

The Geel Squad service is great. Highly recommend. The individual was professional and knowledgeable.

The printer is one the best for hard home use, it prints really fast. The remote UI configuration is really cool, its only hard to configure since there is not too much documentation to configure the address book and be able to get the emails out. have use this printer for 1Y without any issues.

Sure as Shootin' fish in a barrel, the optional coverage is a worthwhile protection of your hard-working capital expended on this low-to mid-range All-In-One printing solution, with a low purchase price and other excellent terms.

Technicians are very knowledgeable. They are always very professional and respectful. I appreciate their willingness to help. Thank you Geek Squard for your time and consideration.

Geek squad is top notch, when I need help they are ready.

Saves you time, money and gets everything back up to running asap!

I've been with the GeekSquad for years, and love the service and availability. I've taken puters into the store a few times, but generally use remote support. I hate to say this, but this past week remote has been half a nightmare .. I've called in three (3) times and have been on hold for a TOTAL of close to 5 hours before giving up each time. Please note that the reason for these calls has been a problem with Outlook (not a life-or-death situation), which is a great program but has its challenges. They may be short-staffed right now. ... I will try calling late at night.

I have not used this service yet, but I have in the past with other electronics and the service is quick and precise.

It’s nice knowing that if anything happens to my printer Geek Squad has my back!

I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.